Terms and Conditions
These terms govern your use of the Balegh educational platform and services.
Last Updated: January 15, 2024
Introduction
Welcome to Balegh Educational Platform. These Terms and Conditions ('Terms') govern your use of our website, mobile application, and educational services (collectively, the 'Service') operated by Balegh Educational Platform ('we', 'our', or 'us').
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
Platform Description
Balegh is an online educational platform that connects students with qualified tutors for personalized learning experiences. Our platform facilitates educational services through various digital tools and communication methods.
Our Services
- One-on-one and group tutoring sessions
- Flexible scheduling and booking system
- Secure payment processing
- Audio calls with screen sharing and chat
Platform Features
- High-quality audio calls with screen sharing technology
- Real-time messaging and file sharing
- Advanced scheduling and calendar integration
- Learning progress tracking and analytics
User Accounts and Registration
Account Registration
To access certain features of our Service, you must register for an account. When you create an account with us, you must provide information that is:
- Accurate, complete, and current at all times
- Updated promptly when changes occur
- Protected with a strong, unique password
Account Responsibilities
You are responsible for safeguarding the password and for all activities that occur under your account. You agree not to disclose your password to any third party and to notify us immediately of any unauthorized use of your account.
Tutor Requirements and Standards
Minimum Qualifications
- Relevant educational background or professional experience
- Demonstrated teaching or tutoring experience
- Identity and credential verification process
Professional Conduct
All tutors must maintain professional standards, provide quality educational content, and treat students with respect. Tutors are expected to be punctual, prepared, and committed to student success.
Payment Terms and Billing
Pricing and Fees
- All prices are clearly displayed before booking
- Payments are processed in Saudi Riyals (SAR)
- We reserve the right to modify pricing with notice
Refund Policy
Refunds are available according to our refund policy. Cancellations made at least 24 hours before the scheduled session are eligible for full refund. Late cancellations may incur charges.
Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- Harassment, abuse, or discrimination
- Sharing inappropriate or offensive content
- Fraudulent or deceptive practices
- Spamming or unsolicited communications
- Copyright or intellectual property infringement
- Distributing malware or harmful software
- Impersonating others or providing false information
- Any illegal activities or violations of applicable laws
Intellectual Property Rights
Platform Content
The Service and its original content, features, and functionality are and will remain the exclusive property of Balegh Educational Platform and its licensors. The Service is protected by copyright, trademark, and other laws.
User-Generated Content
You retain ownership of content you create and share on our platform. By sharing content, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and display your content for the purpose of providing our services.
Limitation of Liability
To the maximum extent permitted by applicable law, Balegh Educational Platform shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation:
- Loss of profits, data, use, or other intangible losses
- Damages resulting from unauthorized access to your data
- Service interruptions or technical difficulties
Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation.
User Termination
You may terminate your account at any time by contacting our support team. Upon termination, your right to use the Service will cease immediately.
Platform Termination
We reserve the right to terminate accounts that violate these terms, engage in prohibited activities, or for any other reason at our discretion.
Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.
What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
Contact Information
If you have any questions about these Terms and Conditions, please contact us using the information below: